Why should you trust our supply?
Simple. Our performance beats the market.
Time to Sign Up*
Call Wait Time*
Ticket Resolution Time*
4.5+ On Trustpilot
We're tired of the same old stories: confusing bills, poor communication, and suppliers that never seem to get it right. The industry has made energy far more stressful than it should be — so we set out to change that.
Our service is built on three principles: simplicity, affordability, and honesty. From day one, we've focused on making energy easy to understand and effortless to manage. Clear pricing. No jargon. No hidden fees.
And when you need help, you'll speak to real people based here in the UK — whether you prefer phone, email, or live chat. No endless loops, no bots pretending to be human, just a team that actually listens and gets things sorted.
Trust matters, so we keep things transparent, communicate openly, and work hard to be a supplier you can genuinely feel good about choosing.
* Statistics are based on average times reported.
Learn how we ensure accurate billing for your property
Use this article as a reference to ensure your account is always in the best health.
Using our customer portal and mobile app
It's already really simple but click here to get started with self-service.
Our support channels for extended support
Speak with us via email or phone by using these details.
Want more information? Go to our Help Centre
" Tulo are very competitive & since joining I have seen my energy bills decrease ⬇️. Customer service is first class.
Well done 🏆 "
- John via Trustpilot
One of many customers that understand we keep our promise to be your energy supplier without hassle.
